Privacy policy

Information We Collect

At PapierVibe, we collect various types of information to provide and improve our services:

• Personal Data: Name, email address, shipping address, payment information when you make a purchase
• Usage Data: Pages visited, products viewed, browsing behavior on our website
• Technical Data: IP address, browser type, device information, operating system
• Cookies: We use cookies and similar tracking technologies to enhance your shopping experience

How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist with website operations
• Legal authorities when required by law

We never sell your personal information to third parties.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Opt-out of certain data processing
• Non-Discrimination: (CCPA) Equal service regardless of privacy choices

To exercise these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL encryption for all data transmissions
• Secure payment processing (we don't store full credit card details)
• Regular security audits
• Limited employee access to personal data

Data Retention

We retain your personal data only as long as necessary:

• Order information: 7 years for tax and legal compliance
• Marketing preferences: Until you unsubscribe
• Website analytics: 26 months

International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws through:

• EU Standard Contractual Clauses
• Adequacy decisions where applicable
• Other appropriate safeguards

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date. We encourage you to review this policy regularly.

Contact Us

For any privacy-related questions or requests, please contact our Data Protection Officer at:

Last Updated: [Insert Date]